The Green Door Store welcomes deaf and disabled customers to the venue.
Venue Access
The entire space is on one flat level however there is a 40mm (approx) raised step on the first set of entry doors. Our central set of double-widened doorways are completely flat, making entering, manoeuvring and exiting easy. There is a newly refurbished accessible toilet in the entrance corridor accessed via a RADAR key and a gender neutral toilet policy throughout the venue. If a viewing area is required in the live room, please give the venue a minimum of 5 days notice.
Personal Assistant tickets (Buddy System)
We offer a Personal Assistant ticket to any customer who may not be able to attend a show without the support of a PA. We also require that our external promoters adhere to this policy. If you require a PA ticket, please communicate this with the ticket seller who should confirm this with you. If you have any issues with this, please contact us directly by email to discuss your requirements. We will then confirm this ticket via email.
Accessible viewing area
If you require use of a viewing area and/or a seat, please let us know in advance, to ensure we are aware of your access needs. We would also advise you to come to the venue early so we can discuss any adjustments that may be necessary in regards to your needs with the allocated space.
